Privacy Policy
Last updated: October 26, 2026
Andres Peralta ("RingOnce", "we", "us") provides missed-call follow-up and messaging software to businesses ("Customers"). This policy explains what we collect about people who call or text those businesses ("Consumers") and about our Customers, and how we use it.
Information we collect
About Consumers (on behalf of our Customers)
- Phone number, and the time and status of calls made to a Customer's business number.
- Content of text messages exchanged with the Customer's business number.
- Opt-out and opt-in requests (for example, replies of STOP or START).
We do not record phone calls.
About Customers
- Business name, contact name, email, phone numbers, address, and business hours.
- Billing details, which are handled by our payment processor. We do not store full card numbers.
About website visitors
- If you contact us through our website: your business name, your name, email, phone number, and any message you include. We use it only to contact you about RingOnce.
- We do not use advertising trackers or third-party analytics on our website.
How we use information
- To deliver the service: sending the business's follow-up text, relaying replies, and notifying the business owner.
- To honor opt-outs and keep records of consent and opt-out requests.
- To operate, secure, troubleshoot, and improve the service.
- To comply with law and with telecommunications carrier requirements.
How we share information
- With the Customer whose business number was called or texted.
- With service providers that run the service for us, such as our telecommunications provider (for example, Twilio), our AI provider (Anthropic) when a business uses the automated text assistant, and our hosting provider, under contracts that limit their use of the data.
- When required by law, or to protect rights, safety, and the integrity of the service.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We do not sell personal information.
Opting out of text messages
Reply STOP to any message to stop receiving texts from that business. Reply HELP for help, or contact us at peralta@ringonce.net.
Retention
We keep Consumer call and message records while the Customer uses the service and for a limited period afterwards. Opt-out records may be kept longer so that opt-outs continue to be honored and so that we can show compliance. When a Customer cancels, we delete their data on request.
Security
We use access controls, encrypted connections, and hosted infrastructure with encryption at rest. No system is perfectly secure.
Your choices and rights
You may ask us to access or delete information about you by emailing peralta@ringonce.net. Where we process data on behalf of a Customer, we may refer your request to that Customer. California residents may have additional rights under California law.
Children
The service is not directed to children under 13, and we do not knowingly collect their information.
Changes
We will post updates on this page and change the date above.
Contact
Andres Peralta, Orange County, California · peralta@ringonce.net